Not the CBS corporation, but the people working on the show. Even Alex Kurtzman has a boss. They don't hand him $140 million dollars for a season and tell him to go hog-wild with whatever he and his writers want to do. He and his writers and production team are stuck between the desires of CBS and likely Netflix, and the dozens of different demands of fandom. No matter what course they choose, they will be pissing off fans of one stripe or another.
I think overall, the writing and design of Discovery are weak. At the same time, I can understand that Kurtzman and company are working the definition of the no-win scenario. My voice is one of many conflicting voices.
You said “sitting atop of CBS”, but even if we go down to Kurtzman, there are in fact showrunners who simply wouldn’t do Star Trek without full creative control and reasonable notes from the studio. As for listening to the fans, that just isn’t done: you listen to yourself and your writers, follow it through step by step and hope that many other people agree, otherwise the show will just be pulled in all directions.
If we look at the showrunners CBS has been hiring and firing, there is a distinct sense of trying to move away from Berman but being very careful and therefore making do with whoever you can get, realizing it’s not working then hiring someone else, as opposed to just saying, “Well, RDM knows Star Trek and then he made nBSG, why not simply hire him and see what he’d do alone?” And if it’s not that simple, for financial or other reasons, fine, but as a fan I can ask for it because there are other shows where it works; it’s not impossible.