What happened to Star Trek Magazine

Discussion in 'Trek Literature' started by DrBeverly, Jul 9, 2021.

  1. David cgc

    David cgc Admiral Premium Member

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    I got a response back to my email to Titan Customer support, they just asked to confirm my mailing address to send out a replacement. Hopefully this time will work better (and I'll get the second issue without any trouble).
     
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  2. ryan123450

    ryan123450 Rear Admiral Rear Admiral

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    Same here!
     
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  3. Avro Arrow

    Avro Arrow Hey, Earthlings! Stop nuking each other! Moderator

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    I just assumed they were slow, but it sounds like if it's not here yet, it's a problem. I guess I have to contact them too...
     
  4. David cgc

    David cgc Admiral Premium Member

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    And I just got my resent issue, in a plain white envelope. I'm not sure if the next issue is supposed to get here at the begging of February or March (I'll know when I get my digital supplement, I suppose), but I don't think I'll wait as long to contact them if it doesn't show up. No first-issue jitters or holiday slowdowns, now.
     
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  5. Daddy Todd

    Daddy Todd Fleet Captain Premium Member

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    What was the email address you sent your request to? I emailed their “support” address weeks ago, but never got a reply.
     
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  6. ryan123450

    ryan123450 Rear Admiral Rear Admiral

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    Same here on all counts.
     
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  7. David cgc

    David cgc Admiral Premium Member

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    customerservice@titanpublishingusa.com
     
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  8. Eduardo

    Eduardo Captain Captain

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    BTW, Customer Service replied to my enquiry and confirmed that "The digital supplement is only for our print subscribers". :confused:
     
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  9. Elwro

    Elwro Lieutenant Commander Red Shirt

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    I don't understand this. I'm willing to pay good money for stories. I'm not willing to pay outrageous fees for shipping print items overseas. Since they do offer 'special issues' in the Pocketmags app, why wouldn't they do something similar in this case?...
     
  10. Therin of Andor

    Therin of Andor Admiral Moderator

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    Still Covid-related slowdowns (and USPS bans!). Australia and New Zealand, for example, are on a USPS ban list for anything above a standard letter.
     
  11. F. King Daniel

    F. King Daniel Fleet Admiral Admiral

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    So you can deliver a sliver of Covid but not a box of Covid?:lol:

    Surely a 3 day waiting period (7 if you're being REALLY safe) is all that's required for mail to be Covid-free?
     
  12. Therin of Andor

    Therin of Andor Admiral Moderator

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    I suspect it was the human crew of the mail planes being told to isolate for (then) 14 days? Maybe it will change now that we are overrun with Omicron? Although now the new US travel warnings suggest avoiding Australia.
     
  13. Avro Arrow

    Avro Arrow Hey, Earthlings! Stop nuking each other! Moderator

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    Received a survey from Titan today.

    "Dear subscriber, we'd love to hear what you think of Star Trek Explorer"

    As soon as I actually receive it, I'll be sure to let you know! :lol:
     
  14. Avro Arrow

    Avro Arrow Hey, Earthlings! Stop nuking each other! Moderator

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    So I finally got my first issue of Explorer today, 89 days after receiving my digital supplement, and 26 days after contacting them about not receiving it. It looks like it was sent from Aurora, Illinois. I don't know if Titan generally ships in Canada for Canadians, and this was from the US because it was a replacement, or if the issues will just always come from the US.

    It appears to have been mailed on the 7th, so it only took a week to get here, once it was actually sent.
     
  15. Extrocomp

    Extrocomp Fleet Captain Fleet Captain

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    Does anyone have issue 2 yet? According to Previews World, it came out on February 9 but I haven't seen anyone on the internet review the stories or even mention their titles. Memory Alpha doesn't even have a page for the second issue.
     
  16. Elwro

    Elwro Lieutenant Commander Red Shirt

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    It's not on Pocketmags either.
     
  17. Eduardo

    Eduardo Captain Captain

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    It seems it was delayed to March, but Diamond didn't update its listing. The Trekmovie article previewing issue 3 mentions that "The second issue is due out next month and we now have an exclusive first look at the third issue, coming in May"

    EDIT: Also, the issue isn't listed yet on Titan's website either, and the official Explorer twitter account hasn't posted anything about the second issue yet.
     
  18. David cgc

    David cgc Admiral Premium Member

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    The digital supplement for #2 hasn't gone out, either, so I've just been assuming someone has been jumping the gun with these issue 3 previews.
     
  19. Reanok

    Reanok Rear Admiral Rear Admiral

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    I haven't got my magazine in the mail yet either. I just hope to get my copy of the magazine someday.
     
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  20. Reanok

    Reanok Rear Admiral Rear Admiral

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    I just saw on twitter that the third Star Trek Magazine has been pushed back to June 22,2022 . I wonder if they will get number 2 out soon. Or Just give another lame excuse as to why they haven't come out yet.:thumbdown::klingon::cardie::brickwall: