I have very little problems with my deliveries except for a couple of deliveries when the service was new. Once they forgot my milk but it was delivered about an hour later. Another time the driver accidently gave my three carton of Pepsi (which was on special) to the wrong person. I seems he delivered about 20 cartons to the customer before and they got mine as well. I was given a credit plus a free delivery so could reordered it straight away and had it delivered the next day.