I received my second Discovery ship a few weeks ago, the U.S.S. Discovery. Overall, very pleased with this model. A little smaller than I expected given how big the Shenzou was, but nonetheless I love the model.
That being said, I did noticed once of the nacelles was split towards the end. I emailed Eaglemoss some pics and asked for a replacement, which they promptly sent without hassle. The replacement arrived yesterday. However, my happiness turned to disappointment pretty quickly.
The replacement model had (IMO) bigger issues than the first model they sent. The rings of the saucer sections are uneven/lopsided because the model wasn't assembled properly, or it was somehow warped. This gives the saucer section an uneven appearance if you are looking at the model head on. It also caused quite a noticeable gap at the joint where the diecast neck of the model meets the plastic rings. The deflector dish antennae was also broken. I sent eaglemoss another email and some pics this morning.
Has anyone ever had to ask for a replacement for a defective/broken replacement? I just feel weird asking them to send me a third one. I mean, I feel like if I'm spending about $50 for a ship, it shouldn't have such noticeable problems, but at the same time I feel like an ass asking for another ship.