I just watched the DS9 episode Ties of Blood & Water, the one where Tekeny Ghemore dies, and Dukat's comment about Iliana brought the big reveal of Dukat holding her captive to mind, and it bothers me. I looked back on my comments when I first read the book, and it didn't bother much then, but now, while rewatching the show it does. Dukat is a evil bastard at times, but I don't really see him as that evil, or cruel.