All this is very unsettling, how donors are being treated. It was anticipated though, as things started to collapse.
A tip for Sandy (or any upset donors), while you may not get good results complaining to Kickstarter or Indiegogo, you can complain to Paypal. Paypal is
very sensitive to fraud. They will freeze the account and make Axanar provide proof they have shipped what was promised etc.. Since Axanar has not shipped all they promised there account will stay in a frozen state.
You maybe able to file a fraud claim with the IRS:
https://www.irs.gov/Individuals/How-Do-You-Report-Suspected-Tax-Fraud-Activity?
While you may have no actual proof yourself of IRS fraud, it would at least get them to investigate and they may turn up all sorts of things.
Also there is complaining to the Better Business Bureau:
http://www.bbb.org/ If there enough complaints to the BBB that could incite a possible criminal investigation.
Lastly, since this story seems 'new worthy' some of those local news investigation teams may want to report on it with enough negative donor input.
As a consumer you have rights, and there are options, it is just knowing what ones to take. I would suggest getting together with other upset donors to form a 'Class Action' group, there is
power in numbers, and you will get better results.