I was talking with a customer this afternoon who was waiting to get her Jeep aligned and she was telling me that after working 18 years at Costco as a cashier, she's throwing in the towel and retiring.
She said something broke in people post-Covid and customers are ruder than ever.
She's been yelled at, had hot coffee thrown at her as well as food, and once when she was straighten up the jumpers/rompers in the baby clothes section, a customer swept them off the table because she couldn't find the right size for her infant and told her to have fun picking them up.
She says that several of the employees at that location have been verbally abused and Costco management isn't doing enough to address their concerns and that they're more concerned about making that days profit goals.
So, she and her fiance are going to sell their home in Gold Bar, buy an RV and travel down to California where they have family and live in an RV park.