Skyrim has some weird glitches. I'm playing on PS3, and I got the ransom glitch. basically, your spouse gets kidnapped, you read the note, but almost immediately the quest is declared finished. when you go to find them, they're basically moonwalking. You can get them back home, but they still walk weird and don't interact with objects anymore. The only solution for the glitch on consoles? Make the spouse a follower (assuming you can), then beat them so badly (but not to death) that they leave your service I mean, it worked, but it was really weird. Especially since, as soon as they leave your service, they keep acting like everything is normal. This is one of the weirder glitch and glitch solutions I've had in this playthrough.