Weird Win 10 Login Problem

Discussion in 'Science and Technology' started by tzinebh, Jun 14, 2018.

  1. tzinebh

    tzinebh Ensign Newbie

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    My wife changed her laptop login password last night. She does this each month for security reason. However, the new set password is no longer accepted by the laptop after reboot this morning. it is HP ENVY X360. Anyone know what happens?
     
  2. Asbo Zaprudder

    Asbo Zaprudder Vice Admiral Admiral

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    A Microsoft update wiped out registry changes perhaps? There have been a lot of updates recently. Does the previous password work?
     
  3. tzinebh

    tzinebh Ensign Newbie

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    Thanks. None of them work. We contacted Microsoft team and they said it has nothing to do with update.
     
  4. Asbo Zaprudder

    Asbo Zaprudder Vice Admiral Admiral

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  5. sasser

    sasser Ensign Newbie

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    Did your wife update Windows 10 before ? The easiest way is to crack it with a password disk or login into your Microsoft account .
     
  6. CorporalCaptain

    CorporalCaptain Fleet Admiral Admiral

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    Try CAPS LOCK the other way.
     
  7. Marc

    Marc Fleet Admiral Admiral

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    It's also possible the new password was miskeyed. Even when you're asked to confirm it, can still make the same mistake twice. Been there done that and it's often related to the capitlisation or the use of special characters and not hitting shift.
     
    CorporalCaptain likes this.
  8. tzinebh

    tzinebh Ensign Newbie

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    Yes. MS pushes update from time to time.

    it is not a typo for sure. thanks
     
  9. CorporalCaptain

    CorporalCaptain Fleet Admiral Admiral

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    I'm sorry, but how would know, whether it's a typo or not, unless you've unlocked the computer? Did you try all possible typos (unlikely)? Or do you all simply never make those, like ever?
     
  10. tzinebh

    tzinebh Ensign Newbie

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    She said it was correct. Fortunately, got this fixed with a Windows password recovery tool, suggested by this post: https://www.passmoz.com/best-windows-password-recovery-tool.html
     
  11. CorporalCaptain

    CorporalCaptain Fleet Admiral Admiral

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  12. USS Triumphant

    USS Triumphant Vice Admiral Admiral

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    I think what you both just learned is that changing the password every 30 days is pointless unless you can also set the BIOS to lock out booting from a CD or a USB drive and set a password on the BIOS. ;)
     
  13. sasser

    sasser Ensign Newbie

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    I created a password reset disk and Just plug it into the locked computer , them made the computer restart from it ,i can got into computer without a password ,
     
  14. sasser

    sasser Ensign Newbie

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    Jun 18, 2018
    Because the login password can be removed on locked laptop