Weird Win 10 Login Problem

Discussion in 'Science and Technology' started by tzinebh, Jun 14, 2018.

  1. tzinebh

    tzinebh Ensign Newbie

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    Jun 14, 2018
    My wife changed her laptop login password last night. She does this each month for security reason. However, the new set password is no longer accepted by the laptop after reboot this morning. it is HP ENVY X360. Anyone know what happens?
     
  2. Asbo Zaprudder

    Asbo Zaprudder Vice Admiral Admiral

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    A Microsoft update wiped out registry changes perhaps? There have been a lot of updates recently. Does the previous password work?
     
  3. tzinebh

    tzinebh Ensign Newbie

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    Jun 14, 2018
    Thanks. None of them work. We contacted Microsoft team and they said it has nothing to do with update.
     
  4. Asbo Zaprudder

    Asbo Zaprudder Vice Admiral Admiral

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  5. sasser

    sasser Cadet Newbie

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    Did your wife update Windows 10 before ? The easiest way is to crack it with a password disk or login into your Microsoft account .
     
  6. CorporalCaptain

    CorporalCaptain Admiral Admiral

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    Try CAPS LOCK the other way.
     
  7. Marc

    Marc Fleet Admiral Admiral

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    It's also possible the new password was miskeyed. Even when you're asked to confirm it, can still make the same mistake twice. Been there done that and it's often related to the capitlisation or the use of special characters and not hitting shift.
     
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  8. tzinebh

    tzinebh Ensign Newbie

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    Jun 14, 2018
    Yes. MS pushes update from time to time.

    it is not a typo for sure. thanks
     
  9. CorporalCaptain

    CorporalCaptain Admiral Admiral

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    I'm sorry, but how would know, whether it's a typo or not, unless you've unlocked the computer? Did you try all possible typos (unlikely)? Or do you all simply never make those, like ever?