When I sold stuff on Ebay or elsewhere - you have no rights as a seller. Whenever I think I have something highly valuable, chances are it turns into a freakshow where the buyer ends up complaining, begging, and crying for a return - then threatening to report me for explaining myself. This isn't always the case, but with the hassle I've gone through with Ebay and other places, I'm done trying to sell. I'll just donate anonymously from now on for the most part. My policy as a buyer has always been no returns, for any reason.
Yet I always seem to come across these idiotic people who don't understand how to read a listing. I listed everything I can think of in the description box, and people still find something to complain about when they get the item. If something happens to the package, or item in shipping - that is out of my control, and I have no obligation to validate a return.
People these days find a reason to complain about everything and make it personal for no reason. Common sense is increasingly rare, and people who actually read a description are even rarer.
I recently sold an item on Facebook Marketplace. The sale went fine. Then a few days later the buyer is already asking questions about it. I listed everything in the description when I sold it. When it is out my door, and purchased, I have no reason to care or to feel sorry for them - when they are incapable of reading or doing research about the item on their own.
arstechnica.com