I'll never understand this desire to put minor characters, who were nothing more than set pieces to begin with, into pivotal roles.
It's a good job that they never took that Klingon guy, who didn't get a character breakdown in the original series bible for TNG, and make him a bridge officer. He would have been a disaster.
And imagine if, for example, they'd taken that unnamed transporter chief, played by that Irish guy from The Commitments and given him a name, a rank and a recurring role. Or made him a regular in a spin-off show. Ugh. What a silly idea ...