Does the concordance have a huge section about how much the fans hated The Final Frontier? That was MUCH (like, orders of magnitude) more universally reviled than this one.
Just to give a sense of perspective, here are Rotten Tomatoes' approval ratings for all eleven films:
ST 2009: 94%
FC: 92%
TWOK: 90%
TVH: 84%
TUC: 82%
TSFS: 76%
INS: 55%
TMP: 50%
GEN: 45%
NEM: 37%
TFF: 23%
Here are IMDb's ratings (on a scale of ten):
ST'09: 8.2
TWOK: 7.8
FC: 7.6
TVH: 7.3
TUC: 7.2
TSFS: 6.5
GEN: 6.5
INS: 6.4
NEM: 6.4
TMP: 6.2
TFF: 4.9
And Netflix (on a scale of five):
ST'09: 4.3
FC: 3.8
TWOK: 3.7
TVH: 3.7
TUC: 3.7
TSFS: 3.6
GEN: 3.6
INS: 3.6
TMP: 3.5
NEM: 3.5
TFF: 3.4
So there is no measure by which ST'09 is anywhere remotely close to "universally reviled." More like "universally liked." More like the most popular Trek film ever made, even beating out the favorites TWOK and FC.
This is how the Internet can be misleading. Sure, on a BBS it may seem like there's a huge swell of protest and contempt for the movie. But this BBS has only 5,281 members as of this writing, and probably only a few hundred of those are active, regular posters; the most that's ever been online at any one time is 893 people. And the board's broken down into various areas of interest, so any given forum may have an even smaller number of participants. So even a mere handful of individuals can seem like a prominent bloc, especially if they keep posting the same criticisms over and over as loudly as possible.
Star Trek '09 has taken in over 257 million dollars at the box office as of last September, according to IMDb. At an average US ticket price of $7.50, that's over 34 million tickets sold. Many of those would've been repeat viewers, so let's just say the audience size for the film was on the order of ten to the seventh power in theaters alone. And the size of the vocal ST'09-hating community on this BBS would be more on the order of ten to the first power. (If even that much.)
So "controversial?" No. This is the most well-loved ST movie ever made. Most people are quite happy with it
despite the holes in its plot, just as they're happy with TWOK despite the enormous holes and stupidities in its plot. It's just the insular, statistically skewed world of online bulletin boards that creates the illusion that there's some huge furor over this movie.