Everything I heard about the 360s issues seems to have stemed from an ignorance in regards to hardware issues as opposed to not really caring about the consumer. They pretty much jammed in alot of new features when the console was essentialy completely designed; some examples being wireless controller capabilities and the harddrive. As a result air flow became crap and systems started burning out. Its not too surprising when you consider that MS is essentialy a software company ticking its nose into the hardware buisness. I do think some hard lessons have been learned though and the next Xbox will be a much more reliable machine (just like how the PS3 is far more reliable than the piece of shit PS2)