It's a shame we can't have elements of both really.
I think it's a bit unfair. We do have elements of both, in my opinion. Moffat is the one who brought us a Christmas fairytale with flying fishes, a Doctor Who sitcom called The Lodger, a heartbreaking episode with Vincent Van Gogh, romance, catchphrases, a marriage, vampires, and, apparently, pirates.
Doctor Who is still being made with a large audience in mind, even if the raw science-fiction elements and ongoing plot threads seem to be used more prominently than they used to be.
I think the problem has nothing to do with that, actually. The problem is Matt Smith, whom, as far as I'm concerned, is the best actor to play the role since Patrick Troughton. But his Doctor is not the romantic time-travelling protagonist played by Eccleston and Tennant. He's a bit weird, a bit
off, a little more alien than the ninth and tenth incarnations, and less likely to take centre stage and be the action hero. He's secretive, he's a bit of a geek and he's a team player. That's an unlikely combination for a main character.
I think that's why it's a little more difficult to relate to the show right now. We've got Space Gandalf, whom we like but can't really understand. We've got Amy, who's basically "the girl you cannot have". And we've got Rory, who is
us, and would be the most natural choice to be the focus character in the series right now, but he's not, for some reason. So we're lost.