I'm glad I'll never have to walk into your store.
No shit. If I sense attitude, I don't care what else about the store might have been great. I will pay more, go out of my way, not to deal with a rotten attitude.
hellsgate--If you're that bitter, please do yourself and your customers a favor and seek a line of work more suited to you.
The best way to help out an "Impolite Employee" is to ask to see thier supervisor.
Exactly. Though I will say to this that it is best, if you do this, to couch things in a non-rude manner. Be better than the person you're having the problem with. Don't launch into an attack of your own...just state the facts.