Eaglemoss Graphic Novel collection

Discussion in 'Trek Literature' started by retroenzo, Aug 8, 2017.

  1. indianatrekker26

    indianatrekker26 Fleet Captain Fleet Captain

    Joined:
    Oct 8, 2006
    No problems here. Every 4 weeks they have been on target charging my card, and 2 to 3 days later my books arrive. I'm up to volume 12 now. I'm also in the states.
     
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  2. retroenzo

    retroenzo Captain Captain

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    Aug 4, 2016
    Location:
    South Wales, UK
    I've been trying to get in touch with them too. I've had two lots of books from them in the past couple of weeks but the first box contained two copies of volume 20 (UK Comics, part 2) and the DC Heroes crossover. Emailed them, no response and spent 20 minutes on hold to their customer service department yesterday with nobody picking up (made even worse with their choice of hold music - Justin Bieber? F*** off!)
     
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  3. Danlav05

    Danlav05 Fleet Captain Fleet Captain

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    Location:
    Rutland UK
    I got Ed Shheran.
     
  4. trampledamage

    trampledamage Clone Moderator

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    hitching a ride to Erebor
    I know this will seem an odd and random question but do they have a twitter or facebook account?

    From what I've seen on twitter, tweeting a companies account often gets a faster response than trying their customer service. Especially if you make it a public tweet that references their account.
     
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  5. indianatrekker26

    indianatrekker26 Fleet Captain Fleet Captain

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    Oct 8, 2006
    Eaglemoss updated their upcoming books. They took off marvel DS9 for the next chunk of kelvin verse series.
     
  6. Danlav05

    Danlav05 Fleet Captain Fleet Captain

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    Oct 1, 2006
    Location:
    Rutland UK
    I've just ordered a hoarde of books off amazon. If theres any Eaglemoss GNs I want (hoping for Telepathy War) Ill get them separately.
     
  7. Danlav05

    Danlav05 Fleet Captain Fleet Captain

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    Oct 1, 2006
    Location:
    Rutland UK

    Wehre is the official list or is Memory Alpha sufficient?
     
  8. JD

    JD Admiral Admiral

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    Arizona, USA
    Any idea why they took off the Marvel DS9 issues?
     
  9. indianatrekker26

    indianatrekker26 Fleet Captain Fleet Captain

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    Oct 8, 2006
    No clue. It was originally off their updated news letter for november 2017 releases.
     
  10. retroenzo

    retroenzo Captain Captain

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    Aug 4, 2016
    Location:
    South Wales, UK
    They've finally replied to me! Took a Tweet showing my dissatisfaction with not being able to contact them via phone or email for them to get back to me.
     
  11. Danlav05

    Danlav05 Fleet Captain Fleet Captain

    Joined:
    Oct 1, 2006
    Location:
    Rutland UK
    Well sadly they’ve lost a customer here. I closed the PayPal thing with them. They sent me a twitter dm apologising but that’s it. I foolishly got rid of a lot of my old DC, IDW trades in anticipation of this series, I’ve just rebought a load from amazon.