I think at some point, if they want to continue to keep making Trek, a reboot will be necessary and inevitable. For me, SNW demonstrates the pitfalls of continuing to use the same characters when, for all intents and purposes, they end up being different characters—a product of the interpretations of different actors and different writers who perhaps understandably want to make their own stamp rather than sticking to established continuity, etc.
The problem with Trek is, let’s face it, it currently only really appeals to Trek fans and even fans are quite fragmented these days. What they need to do, and what they’ve been trying and failing to do (as evidenced by experiments like S31) is to attract new viewers, new fans, new life. At this point, having to stay within the confines of 60 years (!) worth of established lore while appealing to new viewers is…not easy. Plus, the fans are not always the best gauge of what is best for the franchise in terms of longevity and broad appeal.
I genuinely think they need to rest the show for a few years and wipe the slate clean. New era, new starship, new crew and resist the urge to rely on TOS characters.
The fans will probably hate that mind you. Is it even possible to win?