Team Axanar is sending out Rug Patches next week.
CBS/Paramount sues to stop Axanar
- Thread starter Richard Baker
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I want a piece of that Marriott carpet from DragonCon
"It's part of our 'everything must go' sale!"
They'll probably be sleeping on those pieces, under a bridge, at some point.
Yes. It's possible to make too much information available. If someone hasn't been following along from Day One, they'll be overwhelmed by how much they have to go through to find answers to their questions. Additionally, not all of that information is going to be high-quality. For every update like, "International postage has gone up so we're not shipping incomplete orders," you're going to have three or four of the cat wearing a Starfleet uniform. (That's a made up example by the way. As far as I know.)
Thus, for the casual supporters you need to either update occasionally through the crowdfunding platform (so that the update ends up in their email) or resign yourself to answering their questions when they ask them. What you don't do is expect that everyone will enthusiastically give you time out of their day, every day, to keep up with your production.
Finally, answering those questions really costs you nothing. It's what, a thirty second reply to either say "contact us here" or "here's a link to the latest update"? You don't have to be a baboon's backside about it, just put on your customer service face and work it out.
(Yup, I've worked customer service oriented jobs. You get to deal with a lot of frustrated people, but it really doesn't take a whole lot of skill or talent to help them. All you need is patience, humor, and humility.)
Don't be too sure...
http://gizmodo.com/todays-hero-made-an-ai-that-annoys-telemarketers-for-as-1756344562
This is absolute genius.
Auction handled by Propworx™
But that is SILLY. When you set up your fundraising, you make sure that the incentives you are providing (and delivering said incentives) are built into the cost of what you're raising in the first place. If some things are going to be hard to ship internationally, then put that limitation on the incentive to begin with.
I know this. We are in the middle of setting up crowdfunding with someone who obviously knows what she is doing.
You can't tell me that you've far exceeded your goals, raised more than $1 million, and don't have at least the money (and the fucking common courtesy) to send out the incentives that donors had expected to get?
That's low.
They really want to, but postage is expensive so no.
Please buy retroactive "Postage for Axanar" donation pack from the store.
No insult taken. That's exactly what we are!
And by limited, of course, we mean limited to a particular television show (our numbers are pretty decent overall). 
As long as they match the drape patches....
75$ or 10 SychophantLikes
That Klingon costume seemed to be from a movie. The Axanar artifacts/costumes probably all have dibs on them already, and as a wild guess, may go into basements to vintage before CBS can find them to destroy them.
mildly?
I remember my math teacher in high school quoting this.
Oh and John Cleease's Roman General, what was that chaps name again?
Centurion of the Yard, I'm afraid.
I will say this - the Axanar folks better keep an eye on Boomer. That cat has "State's evidence" written all over him.
its probably also the absolute last chance they could get to show any goodwill towards their donors and mitigate accusations of having had bad intentions all along. But they might be looking at the cost and saying we can't let any cash go out the door that might help offset a settlement agreement payout.
Anyone else getting "error 552" when trying to pull up the Axanar web page?
Oh, I do too. But that's something they should've done 6 weeks ago and when they made that bold legal move, not put it in the Friday night news dump buried inside a reply to a comment.
Want to show your serious? "Due to legal action against Ares Production, any and all discussions on the matter will be postponed until after a potential settlement." and then you LOCK THE SHIT DOWN.
But that ship left spacedock once Peters and RMB started ranting and posting pictures of raw-yet-delicious fish. It's ALL been in the open.
What Terry thinks he's done here (probably because he's been advised by a lawyer by training) is absolved him or AP from any further issues regarding this. But all he's done is set the stage to let speculation run rampant.
1. There's no movie being made, what else are people doing to talk about? The suit.
2. People talk about the suit, there's no response from AP.
3. The echo chamber continues. Everyone feels vindicated.
4. Wash and repeat.
Not like it matters. Since they think they know everything there is about Hollywood, the law, and public relations they've incriminated themselves several times over.
Did you not read the later half of the paragraph I wrote? I said they should be shipping items out, and that shipping cost should be built into the various reward levels. My point was that you want to have it setup so that if you have multiple items on a reward level (that are shippable) you usually want to ship all that together to mitigate excess shipping costs. To ship one item because you have it, and then another separately a few months later, is not cost effective, unless you have factored the excess shipping costs into that reward level. It's all about managing your money effectively so you can have more to put towards your production. I have been involved with 3 very successful crowdfunding campaigns, so I like to think I know what i'm talking about.
With Axanar, it' all about failing to execute on the expectations that have been set. If you set a date to have perks sent out you should try to reach it. For the most part this date is set to a month or so after the film would come out so you can get the DVD's made. If you have to push back that date a little because the film is not done, that can happen sometimes. In Axanars case, they really have not shipped anything, and that is bad. You can at least ship the items that don't require the film to done. You do this and pay the extra shipping because you are already overdue with your dates. You can't keep moving the goal posts and expect donors to stay happy.
Bottom line, without the donors you would be NOWHERE, you need to take care of them!
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Yep, shipping out a patch to 10,000 donors at $.49 per patch is $4900. A minuscule amount of the overall budget but a shit ton of work.
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