Also, the undelivered patches from the second Kickstarter campaign remain undelivered because Axanar's software couldn't handle the fulfillment.
I gotta ask a dumb question, because this kills me every time I hear it: what the hell has software got to do with filling the orders? Is the list password protected and unreachable? Was it erased? All you need to fill the orders is names and addresses matched with requested items, the merchandise and stamps and packaging. My mother was a girl scout leader in the early eighties and she and a bunch of little girls managed to take orders and money and deliver the requested cookies to customers all over Long Island...without software.
Obviously I'm missing something important here. Will someone please edumacate my dumb ass?