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Anyone here ever used StubHub to get tickets?

Mr. Laser Beam

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And if so, have you been satisfied with it? Prices, ticket availability, and all that?

How does this compare with buying tickets directly from the teams' own websites? (I'm going to be in NYC in a few weeks and it seems that single game tickets for Yankees and Mets games aren't on sale yet, but they are on StubHub)
 
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I recently scored Mets tickets off of StubHub. Depending on how much of a premium they are offering them for, they can be more or less expensive than face value.

I got 3 tickets in one of the lower rows in the Promenade Level for $60 total. $17/each plus commission and convenience fee. I don't know what the face value is but I gotta imagine its more than $17 and the fees are less outrageous than Ticket Master.

Then again I got tickets for a random Saturday in late April vs. the Nationals. Opening Day, Subway Series, Phillies, etc. cost a whole lot more.

They were easy to deal with, and since they are the middle man for the transactions, you aren't giving personal info to strangers.
 
Yes, I've used Stubhub a few times to buy tickets, and never had a problem with the service. Fairly quick and painless. Generally tends to be more expensive than buying from the team directly (there's a middleman trying to make a markup, after all), and you have to pay shipping plus 10% commission on the purchase price, but you can also find deals with people desperate to unload the tickets, so you can get them under face at times too.

Still better than Ace Tickets, or any of the other direct ticket brokers, as their ticket prices seem to be a LOT higher, on average, because they're buying tickets from sellers and then trying to sell them back for a profit. Stubhub is letting the sellers take the risk themselves, and just making money off of the commissions.

I've also sold a lot of tickets using Stubhub, and it's fairly painless going that way too, never had a problem. As long as you're realistic and competitive with your pricing, you can move things there very easily, and still make a profit. :)
 
Are you satisfied that the tickets will be accepted as real at the gate?

StubHub's guarantee says that they will be, and that on the off chance that this isn't so, they will find you tickets that are, but I don't see how this could help on the day that you try to get in - I mean, it's not like you're gonna have a laptop handy so they can e-mail you new tickets or anything like that.
 
Never had a problem, even when I've been given 'print at home' tickets and used those. I felt a little sketchy about holding something out of someone's printer, but got let right in.

Essentially, Stubhub has to take care of it if you're given bad tickets. They have offices near the stadiums of teams/concert areas in most major cities, so worst case, you'd have to walk down the street and pick up something there. It's never come up with me, so not entirely sure how it works if you're denied at the gate. Might end up missing a little bit of the game/concert if you were running late, but they say they'll get you in regardless, so it should work out. It's a reputable site. Only bought from them a couple times (3 maybe?), but have sold probably 20k worth of tickets there in the past couple years, so familiar with the way it works.

Real reason that it won't happen is that they penalize the crap out of you as a seller if you do that. You lose the money you were paid for the ticket, and you're charged a huge fee to find the 'replacement tickets' for the event. Plus, you'd lose your account and any possibility of selling more of your tickets there, so pretty good reason to not screw with the system. Sellers have credit cards on file, so they can't avoid paying the fees, either.

Regardless, i only sell the venue-printed tickets, and state that on my ticket listings. Makes people more comfortable holding the original ticket rather than a printed email, and just saying that makes people happier about buying MY listing instead of someone else's that didn't specify.
 
Never had a problem, even when I've been given 'print at home' tickets and used those. I felt a little sketchy about holding something out of someone's printer, but got let right in.

Don't you print your *own* tickets if you select that option? Meaning, they send you a PDF of the tickets you bought, and you print them out. Am I missing something?

Essentially, Stubhub has to take care of it if you're given bad tickets. They have offices near the stadiums of teams/concert areas in most major cities, so worst case, you'd have to walk down the street and pick up something there.

This is not good. I mean, I have been to New York a hundred times, but I'm not familiar with the neighborhoods immediately surrounding the ballparks (I only know how to get directly there via subway). I do know that the Bronx is very crowded, and in Queens, Citi Field is surrounded by huge rail yards and auto chop shops. Long story short: It'd be a trivial thing for somebody like me to get lost if I have to start canvassing the neighborhood to find replacement tickets. :lol:

It's never come up with me, so not entirely sure how it works if you're denied at the gate. Might end up missing a little bit of the game/concert if you were running late

I typically go at least two hours early, so at least *that* won't be a problem. :)

Real reason that it won't happen is that they penalize the crap out of you as a seller if you do that. You lose the money you were paid for the ticket, and you're charged a huge fee to find the 'replacement tickets' for the event. Plus, you'd lose your account and any possibility of selling more of your tickets there, so pretty good reason to not screw with the system. Sellers have credit cards on file, so they can't avoid paying the fees, either.

Not even if they cancel the cards they used? ;)

(sorry, just my innate paranoid nature reasserting itself. That does sound like a good guarantee, though.)

Regardless, i only sell the venue-printed tickets, and state that on my ticket listings. Makes people more comfortable holding the original ticket rather than a printed email, and just saying that makes people happier about buying MY listing instead of someone else's that didn't specify.

I'm confused. Does this mean that, depending on whose tickets I'm buying, I may not be able to print at home, and I'd have to wait for them to be actually mailed to me? :confused:
 
I've gotten tickets from them in the past. Always been venue tickets, not print at home and I picked them up at the StubHub office near the arena. One set even had a parking pass I wasn't expecting.

I'd expect if the tickets weren't good and you called them, instead of trudging back to the office for replacements, you could get them at the Will Call window of the arena.

Depends on how much you want them, really, and how willing you are to buy them before you'd have a shot at them on the teams' websites.

Any transaction involves some degree of risk, imo StubHub has done a good job of minimizing that risk.
 
Depends on how much you want them, really, and how willing you are to buy them before you'd have a shot at them on the teams' websites.

Unfortunately, neither the Yankees nor the Mets are even selling single game tickets (through their own sites) yet. And my trip is in early May. So I'm kinda running out of time here.
 
Well, I decided to do it. I'm getting Yankees and Mets tickets now via StubHub. I decided I couldn't wait any longer for Ticketmaster to start selling, especially since my trip is so close.

Looking forward to sitting with my fellow Bleacher Creatures in Section 203! :techman:
 
I've used it to get some tickets to the St. L Cardinals a few years ago. They were pretty expensive and this was at the old Busch stadium. Not sure if I used it wrong or not but it was a good time.
 
Never had a problem, even when I've been given 'print at home' tickets and used those. I felt a little sketchy about holding something out of someone's printer, but got let right in.

Don't you print your *own* tickets if you select that option? Meaning, they send you a PDF of the tickets you bought, and you print them out. Am I missing something?

Yes, you're missing that it isn't Stubhub selling you tickets, it's people like ME. I don't have a link to pdf tickets, so i mail you my venue tickets, or if I got print-at-home tickets, I print those out and mail those to you. I think there's some sort of way to do it all digitally, but never tried to use it.



Essentially, Stubhub has to take care of it if you're given bad tickets. They have offices near the stadiums of teams/concert areas in most major cities, so worst case, you'd have to walk down the street and pick up something there.

This is not good. I mean, I have been to New York a hundred times, but I'm not familiar with the neighborhoods immediately surrounding the ballparks (I only know how to get directly there via subway). I do know that the Bronx is very crowded, and in Queens, Citi Field is surrounded by huge rail yards and auto chop shops. Long story short: It'd be a trivial thing for somebody like me to get lost if I have to start canvassing the neighborhood to find replacement tickets. :lol:

Stubhub seems to think there's a last-minute retail storefront 6 blocks from yankee stadium. I'd just call if there was a problem, though, and they'd likely work something for you with the Will call window. Part of why it's expensive if you screw up as a seller...



Regardless, i only sell the venue-printed tickets, and state that on my ticket listings. Makes people more comfortable holding the original ticket rather than a printed email, and just saying that makes people happier about buying MY listing instead of someone else's that didn't specify.

I'm confused. Does this mean that, depending on whose tickets I'm buying, I may not be able to print at home, and I'd have to wait for them to be actually mailed to me? :confused:
Yes. MOST of these tickets are likely to be delivered to you via FedEx. SOME may be digital delivery, but most of them are people like me putting tickets in a FedEx mailer and shipping them to you. i mailed 2 sets of tickets for Red Sox games today...
 
I wonder how that works, as a seller? maybe there's a way to share the link to download tickets to print without having to share the login or account information? just curious, as like i said, I've only ever sold real venue tickets...
 
I wonder how that works, as a seller? maybe there's a way to share the link to download tickets to print without having to share the login or account information? just curious, as like i said, I've only ever sold real venue tickets...

I found the link here.

Specifically:
Once you’ve entered the barcodes and confirmed your order, we cancel the original barcodes and issue new ones to the buyer. Then, we deliver the tickets to the buyer electronically and send you an email with payment information.
 
^ I bought tickets today, and they were all E-delivery.

Which games did you get tickets for, out of curiousity?

The tickets I ordered were paper tickets, and will be mailed to me once the seller actually recevies them, sometime next month.

The other thing I hope to do is see the Mets when they come to Fenway this year. The train line by my house stops right by the stadium. And my wife can score $5 tickets at the will call window on game day (subject to availability - these are leftover tickets reserved for scouts, player families, etc.) because she works at the 'official hospital' of the Sox.
 
wow, nice hookup there. Does she have to line up and beat the other people waiting, or does she have a sweet enough deal to just go to another area and get tickets, as long as she gets there before they've given away all of the day-of ticket sales?

The Mets series was a tough one to get this year, pretty much went right away. I only managed to get one pair of tix to that series, as part of a Sox Pack...
 
Looks like this is already taken care of, but yes I've used StubHub many times as both a buyer and seller.

I've never had any problems.
 
If the seller has them "in hand", they are generally sent out via 2nd day FedEx. If the seller indicates that they don't HAVE them yet, they can delay it a while, if they put in an expected date (i.e. they list them for sale after they purchase them, but they haven't arrived from the team yet).
 
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