I've got a bit of a car insurance problem, and I'm hoping someone here can help me out a bit.
My wife and I have Geico. We've been with them for a few years. A few weeks back, she got a second vehicle. She called me, I went to Geico's site, put in the VIN, updated the coverage, all that good stuff.
Yesterday, she called me to send her an insurance card--she got pulled over and didn't have a card showing the second car, so she got a ticket. I went to Geico's site to get a card sent to her, and for some reason the second car wasn't there!
I panicked, looked through my account history, all the documents. I could not find one trace of the new car. I went to their "Add a Vehicle" section, and checked the form history on the VIN field--sure enough, the VIN from the new car was in there, so obviously I had done it. When I went through and re-added it, the increase in premium also looked familiar. Since it had only been a few weeks, I had not had another bill to pay, so I didn't even realize it wasn't on there.
Pissed off, I called Geico to see what they could do--I really needed the car to have been covered, but supposedly they couldn't find any record I ever had it on there. Obviously, I had gone through and put it on, but their system ate it somewhere along the way. Anyway, they said there was nothing more they could do since they had no record of it.
My question is, what should my wife expect in court? She's never had any trouble with the law, and she has a good insurance history. It would be obvious that she's not someone who goes around driving without insurance. But would they still throw fines and a suspension at her for this? That's what she's really worried about.
This is in Indiana, if that makes a difference. I know the first offense there gets you a 90-day suspension and a $150 reinstatement fee. We just really don't want that to happen.
My wife and I have Geico. We've been with them for a few years. A few weeks back, she got a second vehicle. She called me, I went to Geico's site, put in the VIN, updated the coverage, all that good stuff.
Yesterday, she called me to send her an insurance card--she got pulled over and didn't have a card showing the second car, so she got a ticket. I went to Geico's site to get a card sent to her, and for some reason the second car wasn't there!
I panicked, looked through my account history, all the documents. I could not find one trace of the new car. I went to their "Add a Vehicle" section, and checked the form history on the VIN field--sure enough, the VIN from the new car was in there, so obviously I had done it. When I went through and re-added it, the increase in premium also looked familiar. Since it had only been a few weeks, I had not had another bill to pay, so I didn't even realize it wasn't on there.
Pissed off, I called Geico to see what they could do--I really needed the car to have been covered, but supposedly they couldn't find any record I ever had it on there. Obviously, I had gone through and put it on, but their system ate it somewhere along the way. Anyway, they said there was nothing more they could do since they had no record of it.
My question is, what should my wife expect in court? She's never had any trouble with the law, and she has a good insurance history. It would be obvious that she's not someone who goes around driving without insurance. But would they still throw fines and a suspension at her for this? That's what she's really worried about.
This is in Indiana, if that makes a difference. I know the first offense there gets you a 90-day suspension and a $150 reinstatement fee. We just really don't want that to happen.