oof, that's frustrating...
Star Trek: Starships Model/Magazine Subscription
- Thread starter trekker670
- Start date
Well… I’ve messaged Gameprint/Integral Reality Labs to tell them to cancel my order because I’m bored of being fobbed off with weak-ass stock excuses. Unsurprisingly they’re ignoring that too, so I guess I’ll just have to resort to dealing with my bank instead.
If they don't print your order by the 30th, they'll be reaching out for refunds.
https://www.reddit.com/r/sto/comments/1bzlg4k/update_for_people_still_waiting_on_orders_from/
Oh my gosh that's shocking!
Checked my orders - 24 ships, placed between 19th and 31st October. I hope they get printed, it would be devastating to lose out on these models. There is no other way to get most of these ships.
(reply from this Facebook post:Julius Yang said:
https://www.facebook.com/groups/stogameprint/permalink/2122108724842650/ )
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A relatively minor quibble perhaps but Eaglemoss didn't file for chapter 11 bankruptcy because they were British not American, and there are some significant differences with the closest UK equivalent to chapter 11 (it's harsher, basically).
Finally received a response to an email enquiry I sent Gameprint/Integral Reality Labs a month ago:
First our apologies for the delayed response in providing you with an update and also for the delay in processing your order.
We're currently printing orders up until the end of April due to unforeseen circumstances that require us to cease our printing operations.
Your order is currently still in the queue to be printed, and at the moment I can't confirm if your order will be processed before the end of this month due to the backlog, however, we will try our best. Please rest assured that in case your order cannot be processed before April 30th we will contact you and issue a refund in May.
We appreciate your patience and we apologize for any inconvenience this may cause.
Clearly they haven't got to my request to cancel my order yet
Also quite worrying that my order is "still in the queue" after six months
First our apologies for the delayed response in providing you with an update and also for the delay in processing your order.
We're currently printing orders up until the end of April due to unforeseen circumstances that require us to cease our printing operations.
Your order is currently still in the queue to be printed, and at the moment I can't confirm if your order will be processed before the end of this month due to the backlog, however, we will try our best. Please rest assured that in case your order cannot be processed before April 30th we will contact you and issue a refund in May.
We appreciate your patience and we apologize for any inconvenience this may cause.
Clearly they haven't got to my request to cancel my order yet
Also quite worrying that my order is "still in the queue" after six months
I wonder how much the works got gummed up by people making orders for a large number of ships (like the one for a thousand like @NCC-73515 mentioned)?Also quite worrying that my order is "still in the queue" after six months
In Eaglemoss news, I took advantage of today’s flash 3 for 2 XL sale and picked up some Enterprises (E and Kelvin) plus Shenzhou.
And some of the lucky people who got their ships this month did get bonus ships because of the massive delays and silence... meaning they printed more ships for those people who got theirs instead of printing other people's ships... so the lucky ones get more than they ordered, while the rest get nothing at all 
Ooof... that's annoying.
Although, maybe those were prints from people who cancelled after the ships were in the queue for printing - I don't have the sense GamePrint was particularly on the ball with regard to timing of things like that.
What a horrible time to not have disposable income. I've only got clearance for when the Picard ships start showing up (later in the year?) I think the wife would be quite displeased if she saw these things materialize on the front doorstep.
Can you have it shipped to an alternative address, like work?
Or double the price by gifting her matching gold jewelry.
Heh... she's too smart for that. She would be very suspicious if I gave her something that extravagant (she would probably prefer just straight-up gold and/or silver, anyway). Plus, I work in a place where I can't receive mail (cell phones aren't allowed either), and I had to close out my PO box because the USPS was boosting the annual prices (3rd time in a row in as many years) to around $250. Far too cost prohibitive.
So, sadly, I'm out of luck until things (like this broke-ass economy) drastically change.
So, sadly, I'm out of luck until things (like this broke-ass economy) drastically change.
That is an impressive turn-around. Are you in the UK?
No, California, probably should have mentioned they were shipped overseas.
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