It is not like this critique comes out of the blue. PIC clearly goes the dark and depressive, the future sucks route. Picard, Raffi, Rios, Jurati, Seven, etc. expressed their disappointment about the Federation and Starfleet at one point or another. It is far from being a nice future they show. There are big lawless regions, a lot of people live in poverty, racism is blatant, there is a big nasty conspiracy and the government is involved in it, and so on and so forth. The tone of Star Trek definitely changed in the last years from an overall optimistic one to a cynical one.
I would suggest that it turned back to a more cynical one. The original source material got pretty cynical and I don't really see either Discovery or Picard being significantly more cynical than TOS could get. We aren't talking Space 1999. Blakes Seven, Babylon 5, BSG 2K, Firefly, Killjoys or Expanse cynical. IMO, It's more like TOS, DS9, level cynical.
A lot of people who are angry at the latest episode maybe don't seem to think that bad things don't happen in the Star Trek universe, but prefer those bad things to be kept at a comfortable distance. They don't react well to Star Trek being uncomfortable ever to watch at any level. Star Trek is supposed to be perfectly comfy almost all the time, I think, to most people, and the more uncomfortable it is, the more they think it isn't Star Trek.
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