Ding ding ding!
It's a behavior which suits several purposes:
- Up to date contact info is more valuable for a sale (and I am quite sure there are no assurances, anywhere, that your personal info wouldn't be shared or sold by AP) @drt
- AP being AP, doing the barest minimum @Maurice
- Clear out junk so it doesn't have to be boxed, shipped, and stored @Daddy Todd
And... delay some more, hold onto $$ a bit longer before paying postage for thousands (IIRC) trinkets, thereby potentially earning more interest or at least maintaining a necessary minimum balance for some perk or another (e. g. my bank ups your interest rate for savings if you keep X dollars in savings). Also, inertia, not wanting to do the dog work of stuffing envelopes and heading to the PO, work which used to be done by Diana Prime, but oops, she's on the other side of the country, no longer affiliated, and is dating someone else.
And finally, it keeps the faithful hanging on just a little bit longer. Because once they get satisfaction, a lot of them will bail.
So let us pause for a musical interlude. Hit it - Much More Famous Diana – and Mary and Flo and Cindy!