Nuanced damaged people don’t exist in Trek for various reasons, at least, not in Starfleet duty regs. Neelix on the other hand....
Yeah? I'm sure Captain Edward Jellico and Captain Ben Maxwell might disagree. My issue with 5TNG has always been the 'Utopian' aspect. And the fact that characters like Jellico and Maxwell were looked down on by the 'enlightened' characters.
Hell, to me - watching TNG's "Chain of Command" Riker and the rest DID honestly come across as incompetent:
- Riker was given a direct order to create a 4 shift rotation; but his excuse was "Hey, I talked to my subordinates and they said it would cause problems - so I didn't do it; and I was going to tell you later..." -- Hell in that scene even Picard gave him a look of: "WTF Will he IS your Captain now, not me..."
- Geordi: After the Bridge crew is informed where they are going and what the mission will be, Geordi respponds to Jellico's (surported by Data) wanting to improve ship system efficiency with - "But sir everything's running fine within Starfleet Operational specs.."; and then "But that will mean we have to shutdown Stellar Cartography..." - an d later he tries to get Riker to go to Picard and see if Picard will intervene. But, at least there once Riker saw what Picard was going through; he rightfully walked pout without saying a word and maybe had a bit of sense at that point.
The Ben Maxwell situation was worse in that Maxwell WAS right - but the Federation was willing to "Keep the Peace" no matter what the cost; and the 'Utopian' and 'Caring' Federation sacrificed a competent line officer doing his job, to keep said peace even though Command knew Maxwell was right, and effectively the Cardassian Union was playing the Federation for fools, and the Feds were complicit in that.
I dunno...most of TNG characters came from either broken homes or dead parents:
- Picard - married to his career; estranged brother; no real family and has problems with kids.
- Riker - dead mother from Tholian attack; estranged father.
- Data - "evil twin"/idiot brothers; kind-of estranged/separated "father"; dead mother; tragically failed attempt at creating a daughter.
- Geordi - parents both in Starfleet, appeared to be separated/divorced; mother's ship was lost during series.
- Worf - both natural parents dead from Romulan attack; parents' house disgraced thanks to Duras; human brother kind of a dweeb; failed relationship with K'Ehleyr and semi-estranged son he never knew and couldn't really connect with.
- Troi - dead father and sister; overbearing mother; failed (initial) relationship with Riker.
- Beverly Crusher - dead husband.
- Wesley Crusher - dead father.
- Yar - estranged sister; dead parents; spent most of her youth avoiding "rape gangs" on her homeworld.
The backstories were there and everyone easily had some damage that could have been exploited for dramatic purposes (and some were). The writers just didn't know how to use them effectively in many cases, either because Roddenberry forbade it or they didn't have the skill. Or both.
You forgot that Beverly Crusher became a Doctor because she lived through a horrible plague, and her colony was cut off to the point her Grandmother at the time was using local herbs and plants to help treat victims. (TNG - "The Arsenal of Freedom".)
Miles O'Brien - Veteran of the Fed/Cardassian War; and that left him with some deep psychological scars; the extent of which he didn't realize until he was working with Cardassians in TNG - "The Wounded".