And is this really a serious question?
Customers...
- Thread starter retroenzo
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And is this really a serious question?
In fairness my comment was a bit choppy. locutus is a good poster though I sometimes think the motivation is to climb the promotional ladder faster than Janeway. hehe, I jest.
I've been lucky in customer service. Only a handful of belligerence in my experience. One woman got immediately abusive when she assumed I over rang a product. I'm pretty sure what happened was her items stuck together when she loaded them in the cart but by the time I got them, they separated (gift tags. the cling wrap tends to...cling)
She shouts at me, "Do you kids not know how to count anymore?! Do I have to do your job for you? I just got off of my own! I specifically picked up only two gift tags!"
I click my tongue because was nineteen and feeling sassy, pulled out the items in question and looked her in the eye while counting 1-2-3. And put it back in the bag.
'I wanna see your manager! '
I see the other customers mouths hanging open. They know she's wrong. I said "Gladly."
Her transaction was voided per her request and she stomped out because she was too prideful to admit she put three in her cart. not two.
She shouts at me, "Do you kids not know how to count anymore?! Do I have to do your job for you? I just got off of my own! I specifically picked up only two gift tags!"
I click my tongue because was nineteen and feeling sassy, pulled out the items in question and looked her in the eye while counting 1-2-3. And put it back in the bag.
'I wanna see your manager! '
I see the other customers mouths hanging open. They know she's wrong. I said "Gladly."
Her transaction was voided per her request and she stomped out because she was too prideful to admit she put three in her cart. not two.
Is this? When was the last time you asked me a real question? I don't remember.
...
Who are you again?
Is that supposed to be some kind of slight?
Of course not, I generally can not remember who you are and yet you seemed earlier to know who I was.
I don't know who you are. I just happen to remember our previous interactions, which is really no big deal. It takes me months, nay years to forget things, no matter how unremarkable they are. It a gift... and a curse.
Yes, that the best response, no response. They'll never attempt any action because they don't have a leg to stand on and they know it.
Pretty suprised that sort of thing still goes on. In the UK there was a specifc act to deal with that sort of thing, and to make it a criminal offence to persue payment for unsolicited goods.
https://en.wikipedia.org/wiki/Unsolicited_goods
https://en.wikipedia.org/wiki/Unsolicited_goods
This was one of my biggest annoyances when I worked in retail. We closed at 6pm. We'd be dead from 5pm so I'd generally make sure the place was tidy and life was easy for the next morning.
So clearly 5:50-5:55pm was the rush time. Usually the same people, visiting every day, just to check the sale rail, rushing through it like a hurricane, buying one item no more than £3 (if anything was bought at all) and then complaining about the mess (that they made).
At one stage I had a couple run in close to finishing. She wanted to buy a shirt. I directed her to the womens department. Who then directed her back to me (kids). Who then directed her back to womens wear. Three minutes left on the clock, she finally tells me she wants a school shirt for her new job which starts in half an hour - so.... kids wear.
This puzzled me greatly. We had some shirts for teenage girls that would, in theory fit her if she was a teenage girl. She was, instead, an early 20's lady with a small waist and, at minimum, a G cup bust and insisted that the skinny fit shirts would be fine. As long as she tried them on. Problem was by the time this was sorted it's past closing, we had to lock the tills and there was no way of stopping her trying on a selection of shirts on the middle of the shop floor.
On a normal day a busty young lady disrobing to try on a variety of tight, skimpy outfits would make an ideal day. Retail after closing, however...
I am honestly nor surprised.
While not a customer situation - not too long ago I was doing door to door charity fundraising. One of the key skills for the job is the ability to read a map, and be aware of your surroundings since we're generally following each other around housing estates.
Every single time we lost someone, it was a certainty the best description they could give to their location was "Near the block of houses." or "At some flats." Or on one special occasion. "Just crossing this road, can you see me?"
While I've never done sales door to door, and worked for a very ethical company, I've had this a lot as people just assumed we were the aggressive salesmen types. Not surprising, really. But I got more people answering the door naked than I did being aggressive!
I've done this - it's easy to slip into the routine of knocking first THEN seeing the sign when you're on autopilot :/ Thankfully I'm a polite bugger and would just apologise for not seeing the sign, pitch nothing and say goodbye. Never hurts to apologise for a fuck up and leave a good impression.
I agree 100% with that statement. I still have to deal with customers, but not on a retail basis anymore. I always try to remember to treat people working retail better than I was treated when I did that type of job.
As a customer, it was really flipping annoying to close up work early one day to go to a specialty travel bookstore in another city, fighting traffic for two hours just to get there, only to find that they closed obscenely early that day and I only had two minutes to browse. A little flexibility would be nice. 
Kor
Kor
Bookstore? How quaint. 
A
Amaris
Guest
Did you call them in advance?As a customer, it was really flipping annoying to close up work early one day to go to a specialty travel bookstore in another city, fighting traffic for two hours just to get there, only to find that they closed obscenely early that day and I only had two minutes to browse. A little flexibility would be nice.
Kor
As a customer, it was really flipping annoying to close up work early one day to go to a specialty travel bookstore in another city, fighting traffic for two hours just to get there, only to find that they closed obscenely early that day and I only had two minutes to browse. A little flexibility would be nice.
Kor
There's something ironic about this.
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