^ I enjoyed the first two books, and I've nothing against Heather Jarman, or her oeuvre,more broadly speaking. I liked
This Grey Spirit and still think that
The Officers' Club is a daring, stand-out story, handled with impressive nerve. But the third book of the trilogy just fell apart, overstretching itself fatally (IMO, as always). Had it been just that, I would have shrugged it off, blamed it on ambition not matched by execution, and stuck with best two out of three. But I thought the book takes on this snide tone towards the end, which personally was repellant. What was done to Janeway (and, by extension through the not-quite reset button of 'let us never speak of it again', to the trilogy as a whole) pissed me off, coming off as high-handed and presumptuous. I can assess Voyager's flaws for myself; I don't need to be talked down to, told this-or-that is a flaw, and one so severe that we should go to such extreme lengths to patch it up. And plot-wise, it just doesn't stand up to scrutiny.
If one agrees with the statement that Janeway's characterization becomes erratic in the later seasons, it is simpler to just attribute the instability to the cumulative effect of the psychological pressures, the isolation and the guilt, heaped, fairly or unfairly, on her. I have no problem with that hypothesis; Janeway is only human, was relatively new to the top job, and under exceptional strain. This overwrought conspiracy, if it was intended to rescue the character, assumes a weakness that I don't agree was present. And I know how Janeway would respond to anybody who slighted her character and abilities by assuming she was incapable and in need of rescue.
The thing with Kes, though, just left me befuddled, asking myself just what had happened and why. Which was irritating.