Got some things done for which I am happy with, but I am still having issues with my mail man so that document I was able to get out may not make it there. Instead of just not picking it up. More than once. He seems to take it but it doesn't get there. I have proof that i made out a check, but it was not cashed and there was more than enough time. I called the company and said it was never received. So, yeah when I get things done, I also have to count on my mail man. Unfortunately, this phone and online stuff has been going haywire. And my landlord does not have any of those things. Everything is by paper. So, I am very much relying on that for some things. I hope this isn't mail tampering out of spite because I called the PO.
If checks are involved, I'd call and make sure those previous checks are put on a stop payment. There is something called 'check washing' which is basically altering the check's numbers and person being sent to so criminals can cash it at a check cashing place. (This process DOES take some time.)
And whatever the situation, I'd get the Postal Police involved. They won't be much help, but you will at least have that on record for yourself if the checks do end up being cashed by someone.
I had this happen to me earlier this year with a dividend check from my old job. It got stolen from the mail. As soon as I discovered it was stolen, I called Publix up and told it was stolen and to reissue a new one. That whole situation was a nightmare, and reminded me of one of the reasons why I left them 20 years ago... complete inefficiency and lack of any sense. You would think the
first thing a company would do as soon as someone says a check was stolen would be to put a stop payment on it. Not them, apparently... you have to TELL them that, despite calling them up and saying the check was stolen and having a check being reissued to you. What's worse, is that apparently a short time after I called them, they told me they couldn't send the reissue because the original was cashed. (They confirmed with me that it was NOT cashed, and said a reissue was on the way... said it would take a week. When that time went by and no check, I called back and then they tell me it was cashed.)
Obviously, I made a fraud claim. One of the things they needed was a police report, but the police don't do mail theft. (They refer you to the Postal Police, which I forgot was a thing.) Called them, got the 'report', but it was rather useless... had to go to the branch and talk to the manager. At least she was helpful and was able to indicate on a report that a string of thefts have happened during that time in the neighborhood. (She also told me about 'check washing'... I'd never even heard the term until that moment. Almost a certainty that is what happened with my check.) Called Publix back, sent them the report, and also even gave them some things to look at to make the investigation easier. (For example, my bank is a fairly unknown one, and I have been cashing those checks from the exact same branch location for over 20 years. That's a minimum of 80 previous checks to compare the newly cashed one with. One of the advantages of having a set routine in certain things is if one thing IS off, it's very easy to tell something is wrong.) I was told it could take a month, maybe two for this all to get resolved.
It took almost 7 MONTHS! I ended up having to hound them constantly (and ultimately Truist bank, because they deal with Publix and they were the ones investigating) after the fourth month... I thought I was trying to be fair by giving enough time to complete the investigation. Even with the (seemingly obvious) open-and-shut nature of my scenario.
My point in the story is please be proactive and get a Postal Report and check with the bank. People need to constantly be checked because many don't seem to want to do their damn jobs. I hope you have an easier outcome with your situation than I did.
I get the need for ads, but it's not cool when they overload things.
