Things that frustrate us all
- Thread starter rhubarbodendron
- Start date
I'm almost certain it was due to some of the ads.
Weird!
I am always surprised by staffing choices by businesses during peak times. I went to a Walmart for Gas and I always prepay rather than pay at the pump because my bank can be weird about holds on funds. Cash is easier. It was 5:30, so a significant busy time for people getting off of work, stopping by for lottery, etc. And, they had only one employee on staff! I don't understand scheduling one person, who was also responsible for propane sales, and having to step away from the register to deal with problems.
Why!? And before people go, "Staffing shortages affect everyone" this is not the first time, and I regularly go inside the store and there are cashiers standing around chatting with each other.
Why!? And before people go, "Staffing shortages affect everyone" this is not the first time, and I regularly go inside the store and there are cashiers standing around chatting with each other.
That's a clear indication of the manager not knowing how to schedule workers efficiently.
Sometimes being an old retail manager works against me because I want to just jump behind the counter, redirect the staff and call for a back up to run things more efficiently. I may not have worked for Walmart, but I can read a POS system, and navigate customer service.
Sometimes my wife hates going to stores with me because I look at the poor use of resources and staff and my skin crawls. Then then judgmental side of my personality comes out.
I get what you mean. I sometimes don't like going to a store with my wife because she has this bad habit of putting an item anywhere if she decides she doesn't want it. It's frustrating because I've always put an item back where I got it from. Putting things anywhere all willy-nilly is just more work for the employees.
It's very difficult when scheduling staff. Most retail businesses will make sure there is enough staff for busy times, however there might be occasions when there is a 30 minute busy spell where it's not worth getting people in to manage that spell but be sat twiddling thumbs for the rest of the shift.
To customers it seems bad management and is frustrating but to the business the customer waiting 1 minute is an acceptable consequence of not over staffing
To customers it seems bad management and is frustrating but to the business the customer waiting 1 minute is an acceptable consequence of not over staffing
Same. My wife has learned to just accept it.
Having written schedules and such I've done all that.
But, this is a gas station at peak time when people are getting off of work, and leaving only one person to manage it? 7 customers waiting, one customer complaint, and 15 minutes to complete a transaction?
Sorry, that's poor management.
Amazon was offering a $30 credit if you purchased $100 in select pet products. However, Amazon automatically split the order into completely different orders the moment it was processed. Not two shipments, two orders with different order numbers, nullifying the $30 credit.
I had to talk to customer service to get this fixed. Have to wonder if it was done on purpose. I've never seen that happen before with any of my previous orders.
I had to talk to customer service to get this fixed. Have to wonder if it was done on purpose. I've never seen that happen before with any of my previous orders.
@fireproof78 Someone called in sick and management couldn't find someone to cover the shift? That seems to be a common occurrence in retail.
That's a fair point. That has definitely increased a lot since COVID.
When you work from home, have your shift cut in half and then the internet goes out half way through, so you end with only 2.15 hrs of paid work. CRAP. 
It seems like when something is resolved something else takes its place.
Welp, my mailman didn't pick up my outgoing mail yet last time he said it was that he was on vacation but that was only a month ago. I hear various BS answers from sites about if they have nothing to deliver, they won't pick up. But I did get something delivered today so that's out the window. This has been going on since I moved here. Others were having the same problem, and someone asked him, and he said it was too dark in there and he couldn't see. So, we took down the curtains but it's still happening. Today isn't a holiday where I am from either. I know for a fact that he doesn't come on Mondays most of the time. I've had mail not taken and barely delivered on this day for years. And it wasn't until I moved here that I had this problem. They always took my mail even if nothing was delivered. Why would outgoing mail be not as important like bills or important forms? Especially those forms with crazy deadlines. I once had to return something within a week and it wasn't very close by either. I was lucky he took it that time or I would have been in big trouble. And the whole maybe he thought I didn't take the mail delivered the other day and didn't know it was outgoing "at a glance." At a glance? Don't look at a glance, look through them all carefully. Thats what I would do. This guy seems nice enough and he likes to whistle and hum and he looks like he has headphones at times, so maybe he gets distracted. But that wouldn't explain the Monday's thing. I get particularly nervous when the outgoing mail is something important. If it was just a card I would relax more. Sorry, that I am in here again.
I am always surprised by staffing choices by businesses during peak times. I went to a Walmart for Gas and I always prepay rather than pay at the pump because my bank can be weird about holds on funds. Cash is easier. It was 5:30, so a significant busy time for people getting off of work, stopping by for lottery, etc. And, they had only one employee on staff! I don't understand scheduling one person, who was also responsible for propane sales, and having to step away from the register to deal with problems.
Why!? And before people go, "Staffing shortages affect everyone" this is not the first time, and I regularly go inside the store and there are cashiers standing around chatting with each other.
This is pretty much standard practice at Wal-Mart, they seem to be determined to run the stores with the absolute bare minimum of people, even at the busies time. A few years before I quit, there was a Saturday night, where I was literally covering half the store, including both electronics and sporting good all by myself. And in the last few years, I was almost always covering at least two departments by myself.
And this was one of the big stores not a little Neighborhood Market, and the store did pretty well, so I don't think it was lack of money. My mom worked there two and the departments she was in were also always chronically understaffed. We're pretty sure it was just that they wanted to pay as few people as the possibly could.
I have two DAB radios. I use them only for listening to cricket.
Today, the downstairs radio had decided I wanted to isten to cheesy pop. Why? I've never listened to that station in my life. What's more, scanning didn't produce the station to which I normally listen or even any noncommercial stations. I've done a factory reset and found the appropriate station...which says that there's content "coming up".
At the same time, my other, identical, upstairs radio is happily playing the cricket on that very same station. I've tried switching the radios round and the one that plays, plays in both places, and the one that doesn't, doesn't.
Didn't used to have this problem when I could get the cricket commentary on longwave...
Today, the downstairs radio had decided I wanted to isten to cheesy pop. Why? I've never listened to that station in my life. What's more, scanning didn't produce the station to which I normally listen or even any noncommercial stations. I've done a factory reset and found the appropriate station...which says that there's content "coming up".
At the same time, my other, identical, upstairs radio is happily playing the cricket on that very same station. I've tried switching the radios round and the one that plays, plays in both places, and the one that doesn't, doesn't.
Didn't used to have this problem when I could get the cricket commentary on longwave...
I will say I don't understand why more service stations aren't pay at the pump.
Would help reduce the queuing.
You can.
But people don't just use service stations for gas, but also for tobacco products, purchasing lottery tickets, etc. I also use cash.
But, that they have to take the attendant away to swap propane tanks was ridiculous.
Almost every gas station in Texas is pay-at-the-pump. The larger ones will also have a convenience store with bathrooms. For the past 20 years, I have only paid at the pump.
Have a floor mop, the company that made it doesn't make the style of sponge for it anymore and the competition doesn't make that style anymore either. So people are selling the sponges online for more than the cost of the mop! Is my mop just useless now and I need to get another one?
Possibly though I usually hit local thrift stores, discount grocery stores, and liquidators first before I write it off.