Yeah, that's the same reaction most of us have. "Wait - this company has Quality Control?" Between the packaging often falling apart in stores, bad paint apps and the deteriorating, cheaper quality of materials it's a wonder that collectors haven't completely abandoned Hasbro, and that doesn't include the awful retail distribution problems that result in many if not most of their recent products being hard to find in stores.
The rush for the almighty profit margin has damaged their product and their customer relations, and in the long run that isn't going to be good for Hasbro and not good for their loyal customer base. They're shooting themselves in the foot and blaming the public for it when their products have bad sales and reviews.