Okay, I got this call today, and I just can''t wrap my head around it.
I always seem to get people who can't seem to comprehend what it means when we say we're open 24 hours.
It's about 10am
I just don't get it. How were we speaking on the phone if he did not already have our phone number? Even if he found our number through a cell phone app or some sort of auto dial thing that still doesn't explain it.Customer: Hi, what time do you guys close?
Me: We're actually open 24 hours.
Customer: oh, okay. What your number there?
Me: Our...telephone number or our fax number?
Customer: Telephone
Me:*give him the number*
Customer: Okay, thanks. *click*
I always seem to get people who can't seem to comprehend what it means when we say we're open 24 hours.
They will also frequently act as if they think that since the store is open for 24 hours that we all work for 24 hours.Me: We're actually open 24 hours
Customer: So like...that means I can come in whenever?
Me: Yep, it sure does
Customer: Even, like, at 4 in the morning.
Me *thinking: well, that is one of the 24 hours* Yep.
Customer: Wow...okay thanks.
It's about 10am
Me: We're actually open 24 hours
Customer: Oh you poor dear, you're here that late?
Me: Well, not myself personally. We all work regular 8 hour shifts. We have a night crew who works 10pm to 7am.
Customer: Oh my, I can't believe they work you all such long hours.
Me: *sigh*