No magazines with either my Bonaventure or my Enterprise F.
Website DOES say in the description of each ship that they come with a magazine
I have emailed customer service for clarification of the magazines’ exisence and / or status.
I've never received the magazine with my preorder models. They've always shipped them later. You'll get a shipment notification with no items listed. That's your magazine. They're not on time, but they've never stood me up. They know exactly what you've been shipped.

considering I live in New Zealand, I’ve always found BBTS to be awesome in both delivery and product (I’ve ordered other things from them, as well as the Hot Wheels USS Kelvin - a few years ago now).