(1) For those of you who mentioned customer service problems with your orders through Eaglemoss, have you seen improvement lately?
Yes, absolutely. They are now communicating with the customers, notifying them of shipping and possible delays. They're also very quick to respond to emails and resolve any issues you may have.
(3) I am of the understanding that ten (or twelve) orders through them gets me the AGT Ent-D...but do the orders have to be through subscription, and sequentially, in order to get that ship? Hitherto now, I have been ordering about every other one, skipping ones I don't like or want, and if I have to get a subscription and get ones I don't like, well, I'll pass and just look for it on eBay at some point. Or is there a method in place to skip unwanted issues but still get the premium ship?
(4) Ordering through my local comic shop, I received the Enterprise-E two weeks ago and should find the Nebula waiting for me later today when I go in. For those of you on subscription, what ship are you up to by now? Do you get releases faster ordering through Eaglemoss directly?
That's a tricky question. The releases are different for different countries (UK started shipping before the US, etc.). In the US, subscribers from the beginning just received (or will soon be receiving) the Nebula and Xindi Insectoid ships. I would imagine that subscribers get preference over individual orders through Eaglemoss.
(5) I am of the understanding that there is a Constitution-refit (i.e. 1701-A) due out in a few months, but do we know if they'll fix the warp nacelle problem? The first one (that came out in the first 5 issues or so) had blue Bussard collector strips all up the front and forward top of the nacelles and (IMHO) took away from the looks of the ship. I'd have to dig my Reliant out and see if it had the same thing on its nacelles, but I don't remember that it did, nor did the recent Stargazer.
It's been mentioned before that the Refit Enterprise was kind of their prototype ship, after they received the initial run they were disappointed so they found a new manufacturer, which was used for the subsequent models. The E-A will be a retooled version of the refit and will be made by the regular manufacturer, so the quality should be much better.