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Star Trek: Starships Model/Magazine Subscription

Personally, I have only three or four regular issues and one special on display at any given time and keep the other models in their box on another bookcase. I think it's a lot of fun to change them every few weeks and “rediscover” models I haven't displayed for a long time.

The one I have been displaying the most regularly is the NX-refit. Just love that model!
 
This is strange. I had asked Eaglemoss to send me a replacement magazine and not only did they send me the replacement magazine but they gave me a replacement model. So far it seems I haven't been charge for it. Tthere was a slight problem with one of the nacelles which wasn't sealed properly on the model I already has but I wasn't going to go through the hassle of having to send the old one back over a little thing. But here it is. Another modal.

Got my Defiant, Norway, Steamrunner and Nebula ships delivered yesterday afternoon, ordered off of the Eaglemoss website and got the 30% off. Massively disappointed that the magazines at the bottom of the box had the covers creased. Each issue, was like the person who dropped the magazines in wasn't paying attention so each cover was bent back. Two have the corners bent as well. Poor packaging job.
Cover was all bent up on mine too. There was enough space in the box to actually put it lying flat but what they did instead was to put it in width ways with the model which gave it a big crease in the middle. Such a simple thing they could do to avoid that.
 
So, just signed up for the XL subscription series because it's considerably cheaper than buying them individually from the main site and wanted to start it with the 1701-E, as I already have the D. Then, promptly after placing the order, they sent me an email saying that they were going to be sending me the D in a couple weeks. Called them up to try to skip the D and move it to the E...and they couldn't do it. :mad: Too soon, they said. So now, I need to wait until I get closer to the shipping date and cancel the D before they ship the order. They said that they will "push this issue up to corporate", a familiar refrain which I am sure will never happen.

For anyone who wants to sign up for the XL subs, wait until the E-E becomes available if you already have the E-D. Just not worth the hassle otherwise.

I think I'll add this to my previous review on TrustPilot.
Thanks for the info as I was considering doing the same thing. I guess I'll wait until we're on the NX-01 since I got the E at STLV.
So I just got charged the $59.95 for the XL E-D on Friday and, according to an email I received on the same day, it's apparently being shipped. No correction calls or emails from "corporate", no skipping this one like I asked, no nothing. Which, BTW, I completely 100% expected. It's never a good sign when predictable stupidity is the baseline norm.

Oh, well. Guess I'll just flip it on eBay. I mistakenly did a similar thing with the Abrams Bird of Prey from STID, and I was able to recover my cost and then some, so... :shrug: At least now I'll be able to get the big ships regularly and for $20 cheaper than the store retail price and every one after the E-D will be one I don't have.

Honestly, it's not a terribly big deal overall, just that Eaglemoss' performance in the customer service and provisioning departments continues to be superlatively incompetent.
 
I've had two ships arrived damaged: the mirror Enterprise and the Horizon. When I've emailed them with pics they sent them out again within 2 weeks and I got to keep the damaged ones. With the oversize being £50, I can't imagine they'll let me keep it. But I said I was happy to return it in my email so we'll just wait and see

So having had problems with the giant enterprise e, Eaglemoss have again been absolutely brilliant. I live in the uk btw. I emailed them with photos attached of the problem. They then emailed me back saying I hadn't actually attached the pics and asked me to send them again. I sent them and within a couple of days they said they'd dispatch the Enterprise e again and it should arrive within 21 days and that I can keep the first one. I know this won't be popular but I feel really valued by eaglemoss and their customer service. I really hope though that everyone else starts to get service they deserve
 
So having had problems with the giant enterprise e, Eaglemoss have again been absolutely brilliant. I live in the uk btw. I emailed them with photos attached of the problem. They then emailed me back saying I hadn't actually attached the pics and asked me to send them again. I sent them and within a couple of days they said they'd dispatch the Enterprise e again and it should arrive within 21 days and that I can keep the first one. I know this won't be popular but I feel really valued by eaglemoss and their customer service. I really hope though that everyone else starts to get the service they deserve
 
Can someone explain how to set up the Eaglemoss folder to hold the magazines that come with the ships? I want to be certain I do it right the first time, so I don't end up with a pile of magazines crowding out the other Trek books at the bottom of my bookcase.
 
So having had problems with the giant enterprise e, Eaglemoss have again been absolutely brilliant. I live in the uk btw. I emailed them with photos attached of the problem. They then emailed me back saying I hadn't actually attached the pics and asked me to send them again. I sent them and within a couple of days they said they'd dispatch the Enterprise e again and it should arrive within 21 days and that I can keep the first one. I know this won't be popular but I feel really valued by eaglemoss and their customer service. I really hope though that everyone else starts to get service they deserve
For all the problems people have it's pretty great (and surprising) that they would do that.
 
Just got charged for one ship for next month. It is one of the ships I am missing; #93 ECS Horizon. Hopefully this means that there has been a new production run of some of the missing ships that are making their way through the warehouses.
 
Shuttle Set 3 is coming to the US at the end of December. I like them, but I don't think I can justify $100 for them. Hope they have a 30% off discount when they come out lol

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^ Yes, that's exactly how I feel about the shuttle packs.

What I like is that they finally gave a smaller ship see-through windows. Would have really liked that on more of the models.
 
Those pictures always decieve my brain as well, as I think those black bases are the same size as regular issues- therefore those models must be a decent size. Then I remember the shuttle bases are miniature too :D
 
Can someone explain how to set up the Eaglemoss folder to hold the magazines that come with the ships? I want to be certain I do it right the first time, so I don't end up with a pile of magazines crowding out the other Trek books at the bottom of my bookcase.

If you search Star Trek Binders on YouTube there are several demonstrations out there. It's something easier watched than explained I think.
 
Summer Sale with 30% discount on products is now on.

"Not ready to say goodbye to the summer? Neither are we. The good news is there’s still time to shop the latest summer products with up to 30% Off.



Happy Shopping!



Team Eaglemoss"
 
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