Felt like venting a bit of steam about my main gripe with STO:
At the end of the day, while there's a ton of different Trek-tastic stuff to choose from and use, it's all ultimately cosmetic - a veneer of 'Star Trek' on a generic sci-fi MMO. Granted, if you're a Trek veteran who wants to play things 'by the book' (like I do!), it's possible to stick to strictly canon (or as close as possible) powers, equipment and the like. But it does still feel that, in order for the game to truly feel like Star Trek, one has to ignore content, or find ways to 'get around' the default gameplay experience.
Case in point: in order to stand any chance of survival in ground combat, you have to bite the bullet and equip generic 'shields', 'body armour' and 'kits'. Granted, if you feel that the look of these isn't 'Star Trek' enough, there's an option to 'hide' them, but they're still THERE. You're just re-skinning your generic sci-fi soldier with a Star Trek costume.
This is my Lt. Commander as he appears in-game, with kits and armour 'hidden' (he's still wearing them, mind):
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And here he is as he actually looks, with the 'hide from costume' option deactivated:
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See my point? As I said, it's almost as if you have two choices: play the game normally, or play it in 'Star Trek mode'. That's like playing 'Halo' with white armour and only UNSC weapons, and 'pretending' that your're playing a 'Star Wars' game as a Stormtrooper.
Considering that this is meant to be a 'Star Trek' game, set in the classic 'Star Trek' universe, and continuing from where TNG/DS9/VOY and the TNG movies left off, it's somewhat depressing.
No, it's a choice that's left up to the player (and in my experience the players who have the armor on 'show' are very few and far between.
As for ground combat, well it has to play like a game - and one shotting in any game sucks.

In the end, it IS a game, and designed to BE a game. It's NOT designed or intended as a "Technically accurate Star Trek Universe Simulator".
I'm honestly amazed at how well it's turned out (and love all the updates and improvements they've been making; they just need to get a real handle on some of the major Season 2 bugs that remain); and (as a TOS fan first and foremost) happy that they HAVE allowed all the options that allow a player to (for the most part) experience a fun Star trek game in a manner (and to a degree, the era) that appeals most to the individual player.
I honestly didn't think 'Star Trek' was something that could even remotely be translated into an MMO mold, but IMO, Cryptic has done a pretty good job to date of balancing gameplay with enough consistent Star Trek elements to make the game have that 'Star Trek' feel overall.