I created a 2nd Starfleet character last night and gave it a go. The game ran so much more smoothly since I was already familiar with some of the elements especially in the tutorial. I still DON'T know where or how to get Energy Points to spend on costume or ship design. Can anyone help on that? The so-called shipyard was actually easy to find; how could I have missed it the first time? The contact person is Dirz Raxx, but I ended up going to a different place before.