I created a 2nd Starfleet character last night and gave it a go. The game ran so much more smoothly since I was already familiar with some of the elements especially in the tutorial.
I still DON'T know where or how to get Energy Points to spend on costume or ship design. Can anyone help on that? The so-called shipyard was actually easy to find; how could I have missed it the first time? The contact person is Dirz Raxx, but I ended up going to a different place before.
I still DON'T know where or how to get Energy Points to spend on costume or ship design. Can anyone help on that? The so-called shipyard was actually easy to find; how could I have missed it the first time? The contact person is Dirz Raxx, but I ended up going to a different place before.

But part of the problem is not initially knowing where to find such NPCs, where they are on the station, or what they sell. CoH uses different currencies, too, like Influence, Prestige, and Merits, and guess what? The map shows you within the zone where the Trainer, merit vendors, field analysts, enhancement stores, conasignment centers are so you don't have to second-guess yourself.

