I used to be unbelievably shy until I started working at a restaurant where I was forced to interact with lots of people face-to-face for hours on end. Between the customers and my crazy co-workers, I definitely learned to break out of my shell.
I'm still a bit awkward, though. I am terrible at small talk. I've been a bartender for the last 4 years, so you'd think I'd be better at it, but I'm not. The problem is that I really don't care about anything these random people are talking about.
Few people do. I certainly don't. You can still learn to enjoy the process, the to-and-fro of the social chit-chat, without actually remembering any of what they're saying for more than a few minutes though.
However, two friends of mine really DO remember this stuff. You can plonk either of them down next to someone at a dinner or a party, and they will extract insane amounts of information from those around them, and remember a majority of it. I'm always astonished when, at the next social occasion, they will be able to regurgitate the information and pick up the conversation from where they left off. They're both brilliant to take along to any function for this very reason (as well as being nice people, of course!)
I really do think women have a brain (or more accurately, social attitude) more suited to this functionality. Both those friends are female, and while I have met other ladies who can also perform this trick, I have never ever met a man who can do it.
Men small-talk operates purely on a functional/incidental level, no matter how skilled they are at doing it, and it takes several repetitions to actually retain the information long-term!![]()
I am actually a fantastic listener and remember things very well. The real problem is that, while I can listen to these people talk for a long time, I never have anything to say in response. They look at me like I am knowledgable or care about what they're talking about and hope for me to chime in with my opinion, and all I can usually muster is an awkward "Yeah."