The "fat, ugly, lonely, incellular, ogre-like plebs" leaving stupid reviews on Amazon that aren't even remotely accurate, because they're upset about DSC. When you have reviews from people that clearly don't even know the name of the lead character in The Orville (hint: it's not "Seth"), the whole thing ends up a farce.
Welcome to the Internet. This stuff happens in other fandoms as well, like DCEU and MCU.
Don't take it so seriously.