That ...CEO Can't Figure Out...... story is rather funny. Note, however, that it is nearly three years old.
I do remember, when my kids were young, finding some decent toys at RS around Christmas - especially RC cars. But, I could always count on them for electronic components - not that I used to mess around with that stuff too much. But, if I needed a switch, a resistor, etc., I could always find it there.
A year or two ago I was trying to find a replacement lamp ("bulb" in the vernacular) for an old fiber optic decoration that I had. I walked in looking for the little bins at the back of the store that used to hold all that stuff and found that they were gone! When I asked at the counter if they still carried any lamps, the guy at the cash register told me I probably would be better off at a furniture store!
So, they must have figured out some changes. In a way it's kind of sad, but it makes sense. Who screws around with elctronic components much anymore? Even repairmen I've known have gone out of business. All this stuff is basically disposable now. Tiny little DVD players for $25? I remember buying my first VCR for $1000!