The Variety interview where he specifically says he wants to piss off a portion of the fanbase.
A very small, very specifically described “portion of the fanbase”—one within which, I should think, everyone around here, regardless of their views of specific iterations of Trek expressed here on the BBS, wouldn’t want to be found. It’s hardly “let’s piss off all the traditional fans” that it’s been made out to be. Also, nearly everyone who disagreed with Chabon’s approach seems to be letting Sir Patrick off the hook. He’s the one who said he wasn’t interested in TNG 2.0. Clearly, in the intervening years, he’s changed his mind, but Chabon and company could only work with the directives they received.
Ultimately,
@Lord Garth is quite correct. It’s all about expectations. I love it when my expectations are challenged, in film, TV, novels, paintings, music, any art, really. Even if I don’t always like the results, I appreciate the effort. My wife…does not. Her primary desire from entertainment is comfort. Doesn’t mean she doesn’t have eclectic tastes but it does mean she’s disappointed when things don’t go as expected. I’ve witnessed this countless times. I love her anyway. The one thing she NEVER does is take the disappointment personally. She doesn’t feel betrayed or disrespected.
I think half the bickering would disappear among Trek fans if they just accepted that a version of Trek that wasn’t to one’s liking was not a personal attack on their identity. (I’d say more than half about any other fandom, but, well…Star Trek

). I’ve read blistering criticism of Trek (and other art/entertainment) that clearly indicates a dislike of the iteration on hand—all without stating it in a way that suggests those who disagree with the criticism are somehow lesser fans or people for it. It’s possible.