The Switch has only been out for a week. No console launch has been perfect.
BillJ's point was that cloud saves are hardly a new or foreign concept. Hell, the Xbox 360 had cloud-saving capabilities, and that was enabled more than five years ago. So it's something that should have been baked into the Switch from day one, not an "oh, this thing that's standard on literally every other home console on the market that's been out for years ... yeah, we're working on it."