iTunes question

[Tora Ziyal]

Has anyone else had this happen? When I logged into the iTunes store last night, I had 4.95 USD store credit. I bought one single, solitary song for 99 cents. My store credit immediately dropped from 4.95 to 0.09 USD. Say what?!

Yes, I've contacted iTunes support. So far, their response has been next to useless -- but wordy and flowery enough to be worthy of a Bollywood movie. (To give credit where credit is due, they did solve a related problem.)

 

[Mr. Laser Beam]

What does your order history say?

 

[Tora Ziyal]

It correctly lists the 99 cent purchase. Nothing else in months. The emailed receipt was correct, too.

 

[ManOnTheWave]

I usually buy music on my phone. Sometimes, if I log into iTunes on a desktop/laptop, it gives me my balance from months ago. It'll take a few minutes to sync up.

 

[Tora Ziyal]

Thanks, MOTW! That's it! My last purchase was $3.87 (the amount of the discrepancy) for ringtones. This must've been the first time I've logged into iTunes on the iMac since then. And since I bought the song asap after I logged in, it synced and deducted the new purchase all at once.

 

[Bisz]

Look into getting a ringtone maker, if you are on a Mac there is a bunch of good free ones; they allow you to make as many ringtones, and of exactly the part of the song you want, for free.

 

[Tora Ziyal]

Hmm. You recommend any one in particular? I usually use the same couple of ringtones for months/years at a time, but making my own does sound like fun.

 

[Mr. Laser Beam]

You can't go wrong with Minion ringtones.

 

[Bisz]

I use Ringer:

https://www.macupdate.com/app/mac/31517/ringer

Looks like its $5 now, I think I got it for free on some promotion. In any case, its pretty handy, and if you regularly spend money on ring tones then I recommend it because like I said, it lets you pick the start and end point of your tones so you can get exactly the bit of the song you want.

 

[Tora Ziyal]

Thanks, Bisz.

 

[Bisz]

No problemo.