Romulans are notoriously paranoid. They don't trust easily. Two, how many Romulans knew of the possibility of their star exploding? Three, how selfish is leadership going to be about this, if they even have established leadership again that can coordinate.If the moon is over Kronos, how did the moon exploding not cause an extinction level event on the planet below? If that's the Kronos moon, everyone on the planet is dead.
No way in hell the Romulan Star Empire would put the fate of their entire planet in the hands of just two men, even if it's Ambassador Spock and Captain Picard. You take the help, and you continue evacuations. Look how 9-11 united America for a time. Now, put than on a global scale. Romulans gonna work together to evacuate, maybe not globally united, but united enough for people to be fleeing the planet as fast as Romulanly possible.
I just don't imagine in-fighting when the entire planet is going to be destroyed, and the only real answer to survival is to evacuate the planet, knowing that you can't save everyone.
Finally, this assumes equal access to scientific knowledge and resources. We know Romulan society doesn't function that way.
All they had to do was wait too long.