Because if there's one thing that Star Trek has always stood for, it's nostalgic pining for the golden age that was past and hoping that nothing ever, ever changes.
Since this is a Frustrations thread, even though it's not really Treklit, I'm just going to say it here: I have never heard of a single aspect of Star Trek Online's setting or storylines that have interested me even a slight bit. Maybe I've missed that pinnacle storyline or that great setting addition that really highlights the quality or captures the feel of Trek, but none of the developments I've read about in STO give me that sense. I've been a Star Trek fan for decades now, but in the MMO sphere, FF14 and WoW (especially Legion) interest me story-wise way more than anything I've seen about STO.
If there is a really great thing in that game that could have just gone under the radar for me, please feel free to link it because I'd honestly love to be turned around on this, but it just feels so skewed.