Both times somebody has ordered the services of Echo, I couldn't for the life of me figure out why the customer wouldn't just get what they needed in a number of cheaper, easier, more logical ways. And that was before Echo went out on the missions. After the mission, I saw even less reasons why one would ever employ her. (Or those like her.)
This show could work if the Dollhouse Doohickey literally gave people superpowers like on
Heroes. And had to delete the powers later because, like on
Heroes, having superpowers for any length of time results in people who abuse those powers/can't control them/just generally fuck up.
You make someone a mind-reader, they do the gig, you retrieve them and take the mind-reading away before they have the opportunity to get into trouble and wreak havok. You have a tidy little business nobody can compete with, so you can charge big bucks to keep your pricey Dollhouse HQ going, complete with expensive gear and free massage therapy.
Why didn't Whedon just take the extra step and make the show make sense? Still might have sucked but the logic problems would be gone.
Heroes seems to be surviving just fine, despite massive, persistent logic problems.
The reason the FBI can't find it is because they don't advertise. It's totally word of mouth. You get referred to it by others.
Oy! The notion that the Federal Bureau of
Investigation can't find this business because yknow, people are only
talking about it rather than making TV infomercials and billboard ads for it on the freeway, fills me with a sickening sense of my tax dollars being horribly, horribly wasted.