Shops don't have to do shit, it's up to them.
Shops don't have to charge you anything for stuff, doesn't mean if you go in there and "be presistant" enough they should give you stuff for free.
Someone writes "be persistant" and you read "acting like a dick" and being a "petulant toddler". Into "see what you can get" you read bitching, arguing and exploiting. Nobody suggested taking anything LIKE that sort of attitude.
Because I deal with this stuff all of the time. And my "acting like a dick" and "petulant toddler" are nothing more than severe semantics to decribe people who keep insisting and insisting I break the rules for them. Had a guy once, well dressed, very "charming" try and charm his way through the rules with broad smiles, laughs, jokes and stuff like that. Wanted me to give him a deal on something -beyond the deal I was already giving with him. I call that acting like a child and being a dick. No, he wasn't yelling, cursing, making broad jestures or doing anything of the sort. He just thought he was entitled to rules being broken for him just because.
Sorry, that doesn't wash for me. There are plenty of times when you can bend rules or break them, but doing them just because people smarm their way up the food chain isn't one of them.
A store owes you
nothing if you return an HDTV because you don't have the equipment to take advantage of it. There's no reason why they should waive a restocking fee because you didn't do the research before going in on a multi-hundred dollar purchase. That's
your fault.
However, I once went to Best Buy to return a MASH DVD set I had just bought the day before. The DVD set was so poorly made that the holders for the DVDs themselves scratched the hell out of them to the point where they were unusable. (This is a known problem with this DVD set.)
The Clerk told me that she couldn't refund my money, only exchange the item. When she brought me the replacement one I opned it up there on the counter, showed her the discs as they too were scratched up. She got the manager to approve giving me a cash refund. Because
that circumstance was one where the store couldn't satisfy me per their own rules. I bought something that was unusable to me and the repalcement was unusable as well.
But, if I had gone in there and decided to work my way up to reutrn this item simply because I didn't want it? I would deserve nothing.