The viewers and readers of Star Trek have always been intrigued by the "enemy" powers and wanted to learn more about them, to see their cultures developed beyond simple villainy. That's why there's been such perennial fascination with the Klingons from The Final Reflection through TNG/DS9 through Keith's Gorkon/Klingon Empire books. That's why Diane Duane's Rihannsu series is a perennial favorite. That's why Una McCormack's Cardassian-centric books have so many fans. Part of the tradition of Star Trek is to be intrigued by alien cultures, even hostile ones, and want to see them developed into full, nuanced cultures and portrayed sympathetically. So it shouldn't be that hard to understand that the goal of the Typhon Pact books is to do the same with other cultures that have been underdeveloped in the past.
So true, Christopher! This is why the Pact is so exciting as a novel platform - not as supposed disaster/war 'porn', but as in part a vehicle for the authors' explorative creativity and the readers' own mature exploration.
I would argue that the TP books so far, to greater or lesser extent, have really dynamised alien unknowns - from the Kinshaya to the Breen to the Tzenkethi. More so, after years of poor results the TNG Romulans are made ... successful again. Though 'well' known, that species had become in the TNG-era something dull and grey - barely connected to their more colourful and distinct TOS depictions, including Duane's books, the interesting STVI ambassador and George's own Serpents Among the Ruins. Of course there have been exceptions to that, but really, we live in exciting, explorative and creative times for the Trek IP, thanks to you guys!