All the more reason why something like short treks would help the franchise. Clearly the creators are struggling (as they always have) in figuring out how to appeal to fans. They could test out so many ideas with short treks to see what fans want and maybe breathe some new life into the franchise.
Putting fans in control of what gets produced is a recipe for disaster, because no two fans think alike, and producers should never cater to what fans think they want. And producers who adopt the attitude that they can't come up with their own ideas and need fan input shows that those producers suck at their job.