Was the TNG crew unlikable in the first two seasons? This review by sfdebris of Peak Performance, he mentioned that if this episode was in season 3, than it would have better, because he argued the characters were more humanized in the third season. It did seem like the crew was more arrogant in the first couple of seasons and Picard almost always seemed to be a bad mood. I do think the characters found their footing in the third season. There were some episodes in the first two seasons where the characters were likable, but there were lot of episodes from those seasons where they were not.
http://www.sfdebris.com/videos/startrek/t147.php
http://www.sfdebris.com/videos/startrek/t147.php